|
|
First Set
- First set 11/6/24: Original, factory 18" Dark Gray w/ Machined Finish
Alloy Wheels / 225/55 R18 98V All-Season tires. Includes full size
spare (window
sticker)
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Second Set
11/9/26: New Tires (first since original factory). Odometer: 26,437 mi.
According to
Van Bortel Subaru (Victor, NY): Tire inspection finding: Both rear tires were starting to show metal cords past the secondary rubber;
front tires were showing minimal remaining life.
See full service summary
Important Note
Check receipt dated July 31, 2026
(3,528 mi.) to see if tire wear was mentioned at the previous service
appointment.
All four tires were replaced.
- Second set: Four new Cooper "ProControl" 225/55 R18
All-Season tires, mounting and balancing, four TPMS valve stems, wheel weights. $944.84.
- Rebate: ($70 debit card) - application submitted online 11/9/26.
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Third Set
EVALUATE TIRES: Jul–Nov 2028 (~45-50k miles)
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Friday, November 1, 2024 – Dropped off my wife's 2019 Subaru
Impreza for service and ended up test-driving a 2024 Subaru Crosstrek
Limited (see Photo 2). Drove it home to make sure it would fit in the
garage, which it did. Decided to purchase one equipped with the built-in
navigation system, but the desired vehicle was at the Henrietta location.
The dealership transferred it to Victor, where we completed the purchase and
took delivery on Monday, November 4, 2024. The new Crosstrek had just 33
miles on the odometer.
Van Bortel Subaru / Victor, NY
Contacts
Sebastian Hergert
Sales Consultant
585-222-0347
shergert@vanbortelsubaru.com
Hobie Wilcox
Delivery
Specialist
585-222-0354
hwilcox@vanbortelsubaru.com
Both Sebastian, and Hobie were great to work with.
February 11, 2025 (Tuesday – odometer: 4,078 mi.). Drop car at Van Bortel for a problem with the car
vibrating after driving on minimally snowy and icy roads. Got a rental car (new silver Crosstrek). Service consultant was Dylan Love.
He said he had never heard of this problem.
They found nothing wrong with the
car. No charge for looking at it, and no charge for the rental.
Agreed to bring the car directly to the service bay when the vibrations are
happening again, or make a video of the vibrations, and send it directly to
Dylan Love's cell phone. Only problem is that there is nothing they can do
because they said there were no problems or error codes found.
May also try to change some settings on-the-fly with the on-screen
interface. Go to Settings > Car (as described by Dylan).
If this problem persists, I'll investigate selling the car back to the
dealer, and get a different brand of car.
March 24, 2025 (Monday) – To get the iPhone map spoken directions to come through the
radio speakers, do the following on the iPhone.
iPhone > Settings > Apps > Maps > Spoken Directions > Directions On Radio
Note: the iPhone settings (shown here) made no difference.
The ULTIMATE SOLUTION was to adjust the console volume knob (volume
adjustment also on steering wheel) while the Maps app was speaking the directions.
This did not affect the radio volume setting! So, the console volume knob (and
the volume adjustment setting on the steering wheel) is dual function;
one for the radio volume, and one for the iPhone (Maps app in this case) volume.
April 4, 2025 (Friday) 5:30 PM - First service (6,000 mi) at Van Bortel Subaru
in Victor, NY. Scheduled appointment online on 3/25/25.
Oil change, tire rotation, etc. Waited while the work was
performed. Odometer: 5,995 mi.
August 21, 2025 (Thursday) 12:00 PM - Second service (oil change) at Van Bortel
Subaru in Victor, NY.
Oil change. Verified tire rotation not needed. Waited approx. 35 minutes while
the work was performed. Odometer: 11,261 mi.
Oil filter: $11.73
Gasket: $2.11
0W-16 synthetic oil: $46.60
Labor: $14.51
---------------------------
Total: $74.95
===========================
November 22, 2025 (Saturday) 2:00 PM – First NYS Inspection (NYSI). Free
(courtesy Van Bortel Subaru – Victor, NY). Waited approx. 35 minutes while the
work was performed. Odometer: 14,739 mi. No issues - passed inspection.
- Note: the receipt incorrectly stated that the odometer read 13,261 miles.
- Actual odometer reading: 14,739 mi.
January 10, 2026 (Saturday): Scheduled 18k mile service via phone. Tried to schedule the 18k mile service online, but it didn't work. Called the Victor service department to complete the scheduling.
February 3, 2026 (Tuesday) 3:30 PM – Service appointment: 18,000 mile service (oil change, tire rotation, visual inspections of certain components, etc.) at Van Bortel
Subaru – Victor, NY. Odometer: 17,092. Waited approx. 40 minutes. Tire rotation
was unneeded as tread depths were good, and the best tires were left up front.
They also washed the car for free. It was covered in road salt, and it looked
horrible. Service advisor Phil Reifsteck said the tires would probably last to
34,000 miles, so they were about halfway through their life expectancy. Total:
$71.17.
July 31, 2026 (Friday): 10AM – Service appointment: 23,000 mile service (oil
change, tire rotation, visual inspections of certain components, etc.) at Van Bortel
Subaru – Victor, NY. Odometer: 22,909 mi. Planned to wait, but was informed that
the scheduled appointment was yesterday (Thursday, July 30, 2026). Looking at the text
reminders, that was indeed correct, but I wrote in my appointment book (AT-A-GLANCE® DayMinder® 2026 Weekly Appointment Book Planner) five weeks earlier when the
appointment was made that the date was Friday, July 31. I would not have
knowingly scheduled it for a Thursday due to other weekly plans, and commitments on that
day. Nevertheless, they cheerfully squeezed it in. I called my
friend (Lis. Rob.) who was able to pick me up, and drop me back home. Got a phone
call at 1:09 PM saying the car was ready. Note that the labor rate was
$178/hour. Wow! Total for today was: $118.14.
November 9, 2026 (Monday): 8:30 AM – Appointment: "Multi-Point Inspection" and NYSI, oil
change, four new tires, visual inspections of certain components, etc. at Van Bortel
Subaru – Victor, NY. Odometer: 26,437 mi. Got rental car (2026 Crosstrek -
silver, w/ heated steering wheel!) for $10 for the day.
New Tires (first set since factory provided). See
Tire History.
Four new 225/55 R18 tires, mounting and balancing, four TPMS valve stems, wheel weights
(26,437 mi.). Tires were Cooper ProControl, and there was a $70 rebate on
them, which was submitted online November 9, 2026.
Visit Information
| Service date | November 9, 2026 | Invoice | 117604 |
|---|
| Dealer | Van Bortel Subaru of Victor | Service advisor | Nicholas Capuano |
|---|
| Vehicle | 2024 Subaru Crosstrek (GR) | VIN | 4S4GUHN63R3829263 |
|---|
| Mileage in | 26,437 | Mileage out | 26,440 |
|---|
Service Summary
| Item | Service performed | Line total |
|---|
| A | Full synthetic oil and filter change; fluids and tire pressures checked | $79.95 |
| B | Rental vehicle, including luxury rental tax | $11.20 |
| C | Complimentary multipoint inspection | $0.00 |
| D | New York State safety and emissions inspection (passed) | $21.00 |
| E | Winter tire condition check (internal, no separate charge) | $0.00 |
| F | Four new 225/55 R18 tires, mounting and balancing, four TPMS valve stems, wheel weights | $944.84 |
| G | Four-wheel alignment | $139.95 |
| H | Engine air filter replacement | $56.13 |
| I | Cabin air filter replacement | $70.00 |
Tire inspection finding: Both rear tires were starting to show metal cords past the secondary rubber; front tires were showing minimal remaining life. Four tires were replaced.
Parts and Supplies
| Part number | Description | Quantity | Unit price | Extended price |
|---|
| 15208AA21A | Oil filter | 1 | $9.65 | $9.65 |
| 803916010 | Gasket | 1 | $1.74 | $1.74 |
| SOA635335 | 0W-16 synthetic motor oil | 5 | $9.81 | $49.05 |
| 28194FJ001 | TPMS valve stems | 4 | $13.33 | $53.32 |
| 2004 | Wheel weights | 2 | $5.50 | $11.00 |
| 255HR8PROC | 225/55 R18 tires (PR) | 4 | $190.18 | $760.72 |
| 16546AA16A | Engine air cleaner element | 1 | $38.33 | $38.33 |
| 72880FN00A | Cabin air filter | 1 | $30.00 | $30.00 |
Invoice Totals
| Category | Amount |
|---|
| Labor | $358.06 |
| Parts | $193.09 |
| Sales tax | $91.19 |
| Coupon / credit | -$85.00 |
| Labor - other | $10.00 |
| Miscellaneous tax | $1.20 |
| Parts - other | $760.72 |
| Total amount due | $1,329.26 |
|---|
Enter next saga here.
Enter next saga here.
Enter next saga here.
Enter next saga here.
Enter next saga here.
It's Never The End.
NEXT SERVICE DUE: May 9, 2027 (32,440 miles)
c o n t a c t /
h o m e
2024 Subaru Crosstrek Limited
Established: November 6, 2024
Last Update:
November 11, 2026
© Black Sparrow Photography / Jeffrey P. Miller (N2AWA)
